INDUSTRY ARTICLES

 

2021

Tackling the 'technical debt' hangover

9/15/2021 :: Mortgage Finance Gazette

7 Ways your IT chief wants your company to improve its customer communications

7/27/2021 :: Customer Think

GDPR still a channel pitch three years on

5/25/2021 :: Computer Weekly

Why IT should integrate information security with digital initiatives

5/12/2021 :: Information Age

Modernizing Mainframe Access for the "New Normal"

4/29/2021 :: Planet Mainframe

Don’t let legacy application challenges hold back your digital transformation

3/11/2021 :: Finextra

Q&A: Is the pandemic finally going to make the paperless office a reality?

2/17/2021 :: ITProPortal

2020

GDPR and CCPA compliance: 10 ways information management can help

12/15/2020 :: ITProPortal

Four digital transformation priorities for the Covid-19 era

10/16/2020 :: ITProPortal

The Age of the Paperless Office

10/9/2020 :: Silicon Tech News

How to Tackle the Information Management Challenges of Legacy Applications

9/3/2020 :: AIIM

Mainframe Security: Why authentication is the elephant in the room

8/7/2020 :: Digitalisation World

Mainframe modernization remains a top priority

7/9/2020 :: Planet Mainframe

Pandemic lockdowns have exposed the mainframe’s remote access problems

6/22/2020 :: DCD (Data Center Dynamics)

Why Covid-19 has reminded us that the world needs more mainframe programmers

6/2/2020 :: ITProPortal

Blockchain to become ubiquitous?

2/1/2020 :: Digitalisation World

What will it take for IBM mainframe customers to embrace stronger authentication?

1/30/2020 :: SC Magazine

The mainframe no longer requires special treatment in the data centre (and other reasons why its future is bright)

1/9/2020 :: ITProPortal

2019

Research reveals six common CX failures when handling GDPR information requests

9/10/2019 :: Customer Think

It’s always good to chat, especially with your mainframe

8/8/2019 :: Planet Mainframe

#GDPRfail: how major brands are still getting it wrong

8/2/2019 :: ITProPortal

The Closing Bulletin

7/1/2019 :: Digital Bulletin

How to handle irrational customers, plus three other tips for improving CX

4/10/2019 :: Customer Think

Four personalization techniques to help consumers feel less overwhelmed

3/6/2019 :: Customer Think

Why hackers love mainframe passwords – and what to do about it

2/20/2019 :: ITProPortal

2018

Why mainframe shops are procrastinating over multi-factor authentication

12/5/2018 :: Planet Mainframe

Getting to grips with the legacy application challenge

9/11/2018 :: ITProPortal

People Said I Was Crazy to Choose a Mainframe Career

4/24/2018 :: IBM Destination z - Community

Mainframers are starting to ask questions about security – and that’s a good thing

3/1/2018 :: Planet Mainframe

Three rules for a frictionless customer experience

2/27/2018 :: MYcustomer community blog

Oiling the Wheels: Devising a Friction-Free CX Strategy

1/25/2018 :: Customer Experience Magazine

2017

Do mainframers have a false sense of security?

6/6/2017 :: Destination z evangelizing mainframe blog

Should you call time on your existing mainframe development environment?

6/1/2017 :: Planet Mainframe

Mobile messaging apps: an opportunity and a threat

4/10/2017 :: MYcustomer

Five ‘old school’ CX ideas that should be consigned to history

3/9/2017 :: Fourth Source

Is user experience one of the mainframe’s biggest challenges?

3/1/2017 :: Planet Mainframe

Session management: The sleeping giant of mainframe modernization

1/10/2017 :: Destination z evangelizing mainframe blog

2016

CEOs are worrying about customer communications

11/24/2016 :: MYcustomer community blog

7 customer experience approaches that are dying out fast

10/20/2016 :: Customer Experience Magazine

Debunking myths about careers in big iron

10/4/2016 :: Destination z evangelizing mainframe blog

Five personalisation techniques that promise to deliver great results

8/11/2016 :: Fourth Source

Move over personalisation – now it’s time for individualisation

7/25/2016 :: MYcustomer community blog

Six signs you're working for a high performance marketing organisation

5/25/2016 :: MYcustomer community blog

Use transpromo to go beyond the hard sell

4/27/2016 :: MYcustomer community blog

How the Right Tools Can Help Exploit the Mainframe

4/26/2016 :: Destination z evangelizing mainframe blog

Survey Highlights What Keeps Mainframe IT Managers Awake at Night

3/14/2016 :: Destination z evangelizing mainframe blog

Five problems to overcome when testing IT applications

1/26/2016 :: Destination z evangelizing mainframe blog

2015

Five important mainframe modernization considerations

8/10/2015 :: Destination z evangelizing mainframe blog

Shortcuts for Wider Mainframe Application Access

7/28/2015 :: Destination z evangelizing mainframe blog

Ease Outsourcing Tensions With Transparency

4/23/2015 :: Destination z evangelizing mainframe blog

Performance tuning can enhance mobile and the mainframe

2/17/2015 :: Destination z evangelizing mainframe blog

2014

When to sunset your green screen mainframe development environment

12/9/2014 :: Destination z evangelizing mainframe blog

Mainframes: An easy scapegoat for IT failures

5/20/2014 :: Destination z evangelizing mainframe blog

DevOps: A rude awakening in the world of mainframe computing?

4/24/2014 :: Destination z evangelizing mainframe blog

The five headaches of manual cash allocation

3/27/2014 :: AccountingWeb blog

Is it time to say goodbye to the invoice?

2/26/2014 :: AccountingWeb blog

Could it be time to ditch the mainframe?

1/28/2014 :: Destination z evangelizing mainframe blog

Do grumbles in your finance department betray too much reliance on paper? Part 2.

1/9/2014 :: SAP Community Network blog

2013

Do grumbles in your finance department reveal too much reliance on paper? Part 1.

11/11/2013 :: SAP Community Network blog

5 reasons to get excited about the mainframe platform

11/6/2013 :: Destination z evangelizing mainframe blog

The Mainframe: Let’s drop the ‘Legacy’ label and look to the future

8/16/2013 :: Destination z evangelizing mainframe blog

Application Testing: The Data Challenge

5/21/2013 :: Destination z evangelizing mainframe blog

Operations must overcome the irrational 'fear' of applications

2/5/2013 :: Destination z evangelizing mainframe blog

Is paper always "Evil"?

1/30/2016 :: Business Computing World

2012

Do your printers leak confidential info?

12/27/2012 :: Business Computing World

If an outsourcer fails, the buck still stops with the CIO

12/14/2012 :: Destination Z evangelizing mainframe blog

Is it wrong to rely on mainframe systems?

10/26/2012 :: Destination Z evangelizing mainframe blog

The mainframe skills gap: reasons to be positive

9/13/2012 :: Destination z evangelizing mainframe blog

Web and mobile technologies put pressure on mainframe efficiency

7/27/2012 :: Destination z evangelizing mainframe

Who’s looking after application efficiency at mainframe sites?

6/12/2012 :: Destination z evangelizing mainframe blog

Don’t keep IT applications past their 'sell-by' date

4/12/2012 :: Business Computing World

Ten top tips for a successful archiving project

2/10/2012 :: SAP Community Network blog

2011

Users of SAP applications reveal six top drivers for data management decisions in a poll

12/21/2011 :: SAP Community Network blog

Archiving: it’s so hot, watch you don’t burn yourself. Part 2.

11/21/2011 :: SAP Community Network blog

Archiving: it's so hot, watch you don't burn yourself. Part 1.

8/28/2011 :: SAP Community Network blog

Four reasons why you should use a Content Server for archiving

5/12/2011 :: SAP Community Network blog

SAP users’ attitudes to ILM

3/11/2011 :: SAP Community Network blog

2010

Three important archiving questions answered

12/14/2010 :: SAP Community Network blog

Why bother to archive SAP data? Part 2.

10/4/2010 :: SAP Community Network blog

Why bother to archive SAP data? Part 1.

8/18/2010 :: SAP Community Network blog

How archiving can free you from legacy application headaches

7/21/2010 :: Enterprise Systems Journal

Getting started with SAP Data Archiving: Podcast with SAP Archiving Expert Nick Parkin

4/16/2010 :: SearchSAP.com

Teaching Old Dogs New Tricks

12/1/2009 :: The Chartered Institute for IT