Industry articles

Commentary and opinions from the Macro 4 team.


Why legacy tech skills are a point of concern - and how leaders can keep them alive


May 07, 2024

2024 IBM i Predictions Part 3 - The Final Chapter

IT Jungle

February 05, 2024

Why Galasa is a 'big deal' for mainframe testing

Planet Mainframe

January 12, 2024


Interview with Darren Jack, Senior Manager, Consultancy and Development, Macro 4

The Builders Merchants Federation Magazine, Page 33

September 26, 2023

How sustainable is the mainframe?

Planet Mainframe

August 15, 2023

Customer service teams are risking a backlash by ditching the phone


September 10, 2023

Planning for the return of growth rehiring

Ashdown Group

May 17, 2023

Taking the mainframe back to the future!

Planet Mainframe

April 07, 2023

Hybrid Cloud: The De Facto Post-Pandemic Model


March 29, 2023

Three ways to make zSystems more attractive to women

Planet Mainframe

March 23, 2023

CIO role: 6 ways to do more with less

The Enterprisers Project

February 07, 2023

BT’s CDIO continues to tackle technical debt with mainframe migration plan

The Stack

February 01, 2023

Embracing the Challenge: Women and the IBM zSystems Platform

Planet Mainframe

January 25, 2023

2023 IBM i predictions, part 2

IT Jungle

January 23, 2023

Why merchants must prioritise next-generation eInvoicing in their digital transformation strategies

Builders' Merchants News

January 03, 2023


To maximise potential, mainframers must reach out and engage

Computer Weekly

December 14, 2022

My IBM Z Xplore experience as a complete mainframe beginner

Planet Mainframe

December 07, 2022

Moving mainframe apps to the cloud: should you stay or should you go?


November 29, 2022

Nurturing new mainframe talent - five key lessons

Planet Mainframe

September 08, 2022

Five things utility customers care about apart from price

CSM Magazine

June 27, 2022

Six ways to get the most out of the customer self-service habit

Customer Think

June 08, 2022


Leveraging IBM Z for Digital Transformation


December 06, 2021

Tackling legacy applications on mainframes

The Stack

November 05, 2021

Tackling the ‘technical debt’ hangover

Mortgage Finance Gazette

September 15, 2021

7 Ways your IT chief wants your company to improve its customer communications


July 27, 2021

GDPR still a channel pitch three years on

Computer Weekly

May 25, 2021

Why IT should integrate information security with digital initiatives

Information Age

May 12, 2021

Modernizing Mainframe Access for the "New Normal"

Planet Mainframe

April 29, 2021

Don’t let legacy application challenges hold back your digital transformation


March 11, 2021


The Age of the Paperless Office

Silicon Tech News

October 09, 2020

How to Tackle the Information Management Challenges of Legacy Applications


September 03, 2020

Mainframe Security: Why authentication is the elephant in the room

Digitalisation World

August 07, 2020

Mainframe modernization remains a top priority

Planet Mainframe

July 09, 2020

Pandemic lockdowns have exposed the mainframe’s remote access problems

DCD (Data Center Dynamics)

June 22, 2020

Blockchain to become ubiquitous?

Digitalisation World

February 01, 2020


Research reveals six common CX failures when handling GDPR information requests

Customer Think

September 10, 2019

It’s always good to chat, especially with your mainframe

Planet Mainframe

August 08, 2019

How to handle irrational customers, plus three other tips for improving CX

Customer Think

April 10, 2019

Four personalization techniques to help consumers feel less overwhelmed

Customer Think

March 06, 2019


Why mainframe shops are procrastinating over multi-factor authentication

Planet Mainframe

December 05, 2018

People Said I Was Crazy to Choose a Mainframe Career

IBM Destination z - Community

April 24, 2018

Mainframers are starting to ask questions about security – and that’s a good thing

Planet Mainframe

March 01, 2018

Three rules for a frictionless customer experience

MYcustomer community blog

February 27, 2018

Oiling the Wheels: Devising a Friction-Free CX Strategy

Customer Experience Magazine

January 25, 2018


Do mainframers have a false sense of security?

IBM Destination z - Community

June 06, 2017

Should you call time on your existing mainframe development environment?

Planet Mainframe

June 01, 2017

Mobile messaging apps: an opportunity and a threat


April 10, 2017

Five ‘old school’ CX ideas that should be consigned to history

Fourth Source

March 09, 2017

Is user experience one of the mainframe’s biggest challenges?

Planet Mainframe

March 01, 2017

Session management: The sleeping giant of mainframe modernization

IBM Destination z - Community

January 10, 2017


CEOs are worrying about customer communications

MYcustomer community blog

November 24, 2016

7 customer experience approaches that are dying out fast

Customer Experience Magazine

October 20, 2016

Debunking myths about careers in big iron

IBM Destination z - Community

October 04, 2016

Five personalisation techniques that promise to deliver great results

Fourth Source

August 11, 2016

Move over personalisation – now it’s time for individualisation

MYcustomer community blog

July 25, 2016

Six signs you're working for a high performance marketing organisation

MYcustomer community blog

June 25, 2016

Use transpromo to go beyond the hard sell

MYcustomer community blog

April 27, 2016

How the right tools can help exploit the mainframe

IBM Destination z - Community

April 26, 2016

Survey highlights what keeps mainframe IT managers awake at night

IBM Destination z - Community

March 14, 2016

Five problems to overcome when testing IT applications

IBM Destination z - Community

January 26, 2016


Five important mainframe modernization considerations

IBM Destination z - Community

July 28, 2015

Shortcuts for wider mainframe application access

IBM Destination z - Community

July 28, 2015

Ease outsourcing tensions with transparency

IBM Destination z - Community

April 23, 2015

Performance tuning can enhance mobile and the mainframe

IBM Destination z - Community

February 17, 2015


When to sunset your green screen mainframe development environment

IBM Destination z - Community

December 09, 2014

Mainframes: An easy scapegoat for IT failures

IBM Destination z - Community

May 20, 2014

DevOps: A rude awakening in the world of mainframe computing?

IBM Destination z - Community

April 24, 2014

The five headaches of manual cash allocation

AccountingWeb blog

March 27, 2014

Is it time to say goodbye to the invoice?

AccountingWeb blog

February 26, 2014

Could it be time to ditch the mainframe?

IBM Destination z - Community

January 28, 2014

Do grumbles in your finance department betray too much reliance on paper? Part 2.

SAP Community Network blog

January 09, 2014


Do grumbles in your finance department reveal too much reliance on paper? Part 1.

SAP Community Network blog

November 11, 2013

5 reasons to get excited about the mainframe platform

IBM Destination z - Community

November 06, 2013

The mainframe: Let’s drop the ‘legacy’ label and look to the future

IBM Destination z - Community

August 16, 2013

Application testing: The data challenge

IBM Destination z - Community

June 21, 2013

Operations must overcome the irrational 'fear' of applications

IBM Destination z - Community

February 05, 2013


If an outsourcer fails, the buck still stops with the CIO

IBM Destination z - Community

December 14, 2012

Is it wrong to rely on mainframe systems?

IBM Destination z - Community

October 26, 2012

The mainframe skills gap: Reasons to be positive

IBM Destination z - Community

September 13, 2012

Web and mobile technologies put pressure on mainframe efficiency

IBM Destination z - Community

July 27, 2012

Who’s looking after application efficiency at mainframe sites?

IBM Destination z - Community

June 12, 2012


Users of SAP applications reveal six top drivers for data management decisions in a poll

SAP Community Network blog

December 21, 2011

Archiving: It's so hot, watch you don't burn yourself. Part 1.

SAP Community Network blog

August 28, 2011

Four reasons why you should use a content server for archiving

SAP Community Network blog

May 12, 2011

SAP users’ attitudes to ILM

SAP Community Network blog

March 11, 2011


Three important archiving questions answered

SAP Community Network blog

December 14, 2010

Why bother to archive SAP data? Part 2.

SAP Community Network blog

October 04, 2010

How archiving can free you from legacy application headaches

Enterprise Systems Journal

July 21, 2010