Handling customer orders and payments is a critical activity for any business, but often it is hampered by paper-based sales order processing, invoicing, credit control and cash allocation (or cash application). Our modular suite of order to cash solutions helps you improve financial performance by handling documents digitally, and employing greater levels of automation:
Manual order entry can be slow and error prone. Our sales order processing software addresses this problem by capturing customer orders electronically, from scanned paper documents, emails and other eFormats. New sales orders are then automatically created in your SAP SD (sales and distribution) application. Printing of delivery information is also controlled and monitored, with automated re-routing if a printer fails, to prevent delivery delays.
Switching from paper to electronic invoice delivery greatly reduces printing and postage costs and, by eliminating the 'invoice lost in the post' problem, encourages prompt payment. Our eInvoicing software can help you make the transition to electronic invoicing quickly, without the need to adapt your core SAP applications. Your customers can sign up for eInvoicing from your website, opt for email or online invoices and receive detailed invoice data, in place of or in addition to their printed invoices.
Debt recovery is a race against time, and valuable minutes wasted gathering together relevant documentation, or sending copies of proof of delivery (POD) documents to customers, can be costly. Our credit control software solves the problem by providing instant access to signed PODs and other key documents, directly from your SAP financial systems. Credit controllers are able to resolve payment disputes faster, and customers can view their PODs and invoices online, or receive copies by email.
For most organizations, cash allocation (or cash application) remains one of the most manually intensive finance functions, often reaching crisis point at month end. Our software replaces manual cash allocation/application with a fully automated process that intelligently matches invoices against data extracted from your payment files, cheques (checks) and remittance advices. Typically over 90 per cent of payments are allocated automatically, at the start of the business day.