30 per cent of all business process disruptions are due to document delivery failures.
SAP applications excel at managing your business processes, but many processes still rely on paper, which is where lack of control, unreliability and delays can arise.
Printing key documents to drive business processes is critical for SAP users. Document delivery problems also incur significant IT costs, with printing issues accounting for up to 50 per cent of helpdesk calls.
Our output management solution, with SAP-certified integration, assures delivery of printed documents from SAP. It provides a single point of control for managing document output across the enterprise and enables early detection and diagnosis of printing problems. In the event of a printer failure, business disruption is minimized by automatically re-routing output to an alternative device, and users are notified immediately.